Anchor Subscriptions support and app access
Need help with Anchor Subscriptions app? Contact the support team and we will get back to you as soon as we can.
Email: [email protected]
We aim to respond within 1-2 business days.
Ask about access and pricing
Tell us your Shopify store URL, the subscription model you want to offer, and whether you already have subscribers. Ask for current pricing and access options so you can assess the fit before you start.
Get help with setup or a migration
Include your theme, customer account setup, and the feature you need help with. For a migration, name your current subscription app. Do not email passwords, access tokens, payment card details, or customer exports.
For a subscription problem, describe what you expected, what happened, and when it happened. We can then help identify the next step.
Useful starting points
- Plan and test Shopify subscriptions
- Check supported subscription migrations
- Review customer subscription controls
Are you a subscriber to a store?
Contact the store you purchased from for delivery, refund, or order questions. The merchant manages your subscription and store policies.