Subscription reporting
Shopify subscription analytics that help you decide what to do next
Review subscription health alongside renewals and payment recovery. Anchor Subscriptions helps merchant teams identify which subscriptions need attention.
Built for
- Daily subscription health checks
- Upcoming renewal review
- Payment recovery follow-up
- Standard and prepaid subscription review
01Daily review
Start with the state of your subscriptions.
Active, paused, and canceled subscriptions tell different stories. Review their status and subscription model before deciding where to focus your team.
- Review subscription counts and contract status.
- Distinguish standard and prepaid subscriptions.
- Open the subscription details to investigate a change.
02Billing outcomes
Separate expected renewals from successful payments.
An upcoming billing date is not a completed payment. Check billing results and recovery status when assessing recurring order activity.
- Review renewal activity alongside billing attempts.
- Identify failed payments that need follow-up.
- Check prepaid delivery and renewal details separately.
03Take action
Use the details behind the report.
A summary is most useful when you can inspect the subscription behind it. For example, a failed renewal may need a payment update, while a paused subscription may need no action.
- Review the subscription and payment history.
- Use recovery controls when payment has failed.
- Confirm which reports are available for your store during setup.
Questions
Subscription analytics: common questions
How can I track failed payments and upcoming Shopify subscription renewals?
Review renewal activity alongside subscription status and billing attempts in Anchor Subscriptions. Open the relevant subscription to investigate failures and recovery details. An upcoming renewal is a planned charge, not collected revenue; check the payment result separately.
What can I review in Anchor subscription analytics?
Review subscription counts and status, subscription models, renewal activity, billing outcomes, and recovery details. Contact support if you need a specific report or metric for your store.
Is a scheduled renewal the same as collected revenue?
No. A scheduled renewal indicates upcoming billing activity. Use the billing result to confirm whether payment succeeded, and investigate failures through the recovery tools.
Anchor for Shopify