Move existing subscribers
Plan a Shopify subscription migration with review before the switch
Move existing subscription records into Anchor Subscriptions through a staged review. The current migration toolkit supports Awtomic and Seal subscription CSV exports.
Built for
- Awtomic subscription exports
- Seal subscription exports
- Reviewing prepaid renewal schedules
- Planning a subscription app switch
01Prepare the source
Prepare Awtomic and Seal subscription exports for migration.
Migration depends on the source records and the Shopify data available for each subscriber. Confirm the source app and subscription model with support before setting a launch date.
- Use a supported Awtomic or Seal subscription export.
- Check products, customers, payment details, and renewal dates.
- Keep the original export for your migration review.
02Analyse and review
Resolve record issues before creating subscriptions.
The toolkit separates analysis and review from subscription creation. Use the review to inspect the proposed result and address records that need attention.
- Review the analysis results and proposed schedules.
- Resolve flagged records before approving creation.
- Check representative standard and prepaid subscriptions.
03Switch and verify
Coordinate the change in billing responsibility.
Creating records is only part of the move. Plan the switch from the previous app so the same subscription is not billed twice, then verify the first renewals in Anchor.
- Review creation results before the final switch.
- Coordinate the previous app and Anchor billing setup.
- Check customer access, upcoming dates, and payment results after migration.
Questions
Subscription migrations: common questions
How do I migrate Seal subscriptions to Anchor Subscriptions?
Start with a supported Seal subscription CSV export and ask support to review the source records. Validate customers, products, payment details, and proposed renewal dates before creating subscriptions. Coordinate the billing switch with the previous app and verify the first renewals to reduce the risk of duplicate charges.
Which subscription apps can I migrate from?
The current toolkit supports Awtomic and Seal subscription CSV exports. Contact support for a source review. Do not assume an export from another app is compatible.
Can I move every subscriber without review?
No. Product, customer, payment, and schedule details need validation. Some records can require additional action before they are ready for migration.
When should I stop the previous app from billing?
Coordinate that step as part of the migration plan. Review the creation results and billing responsibility before switching, so subscriptions are not charged by both apps.
Anchor for Shopify